“ProCare has given me confidence in that this is an amazing team that is very committed to the success of patients. I had complete confidence that ProCare would not only help me get to where I am right now but to what my future goals are... We are doing the same things for anybody who walks in the door is what our team has done for me, I’m proud of that for our team.”
“I know that ProCare is the best choice, I’ve met a lot of other amputees throughout the area, and a lot of them, when I tell them some of the things ProCare has done, it’s not something they’ve experienced. They’re compassionate, they’re knowledgeable, they’re just that good.”
“ProCare told me from the very beginning that I would walk and that was my whole goal. ProCare was willing to work with me from the very beginning. They were always positive. I feel like I’m basically back to me...I can do everything I want to do. ProCare has been wonderful all the way through.”
“With the other provider, that I saw, going through that experience, it seemed like they knew how to make prosthetics. But the care, the specific concern for me as an individual, was not there....[ProCare-Ottobock Care’s] overall care and concern, and the way the process was laid out was night and day compared to what I saw with the other provider.”
“When I came in and met Rusty, he was really understanding and really knowledgeable. You could tell that it was his passion. I wasn’t just a patient, I was family... From the head on down, the vision of ProCare stays the same. Every single person cares about their patients. When I put my leg into the socket and I stood up, I felt like I could breathe again...once I stood up, anything is possible.“
Based on 46 reviews
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20:57 18 Jul 21
I am a recent BK amputee. Jaccy at Procare built my new leg. As a measure of her skill and professionalism within 5 weeks I was up and walking on my new leg for extended periods of time. I was an active 60 yr old when I lost my foot and all toes on my other foot to an immune... system malfunction. Jaccy asked detailed questions about my life before the amputation and what I wanted to do post amputation. She designed and built my leg from the results of our technical conversations. It fit perfectly, but Jaccy had me return several times to make adjustments to my rapidly changing residual limb. As a result, I had ZERO skin or pain issues with the fit of my prosthesis and I was able to rapidly progress in my PT. In fact Jaccy is so invested in my success that she came to one of my PT sessions to perform on the fly subtle adjustments to my prosthesis my physical therapist wanted in order to improve my walking mechanics. I have already resumed gardening, going up down stairs and going out shopping and caring for my extended family!! The entire staff at Procare Midtown are wonderful caring people. I would give 6,7,8,9,10 stars of possible!!read more
17:45 17 May 21
Just returned home from another great experience at ProCare Prosthetics and Orthotics!!! Jaccy is my CPO/LPO, and; she is ALWAYS attentive, patient, and accommodating. For anyone in need of prosthetic or orthotic services, I HIGHLY recommend ProCare!!!
20:30 30 Apr 21
Kat Yee at the midtown office is the best she is very professional and is well knowledgeable of her job. The office staff as well are very nice and helpful.
15:17 21 Apr 21
I am new to pro care but the short time that I have spent their have been great the staff is always nice and welcoming to me my cpo jaccalyn is amazing she gets right on down to the problem she’s very knowledgeable and up to date on issues concerning amputation so over all from... one to five I give this place a 10read more
00:09 30 Mar 21
Scott at midtown gives 120% for his patients. He is always available to listen and help solve problems with your prosthetic device. He helped my son get a leg that works for him. ProCare has a professional and caring employee in Scott.
14:56 24 Feb 21
Last year I received a new bk prosthesis after some thirty years with the old prosthesis. The experience could not have been better.Previously my experience with receiving a new leg included a great deal of pain, many many appointments, and finally ending up with an "as good... as can be expected" fit. With ProCare it was completely different. I received as good a fit as I have ever had and have now had a complete year both with comfort and with a very good ability to walk. The process was smooth and professional and from my first fitting with Kat Yee to completion took about three or four appointments. Could not be more pleased and would recommend Kat and ProCare to anyone in need of such services. If I could rate them with a sixth star, I would do so.read more
14:38 11 Dec 20
I would highly recommend ProCare to anyone needing their services. I found every touch point to be efficient and pleasant and their staff is the best. Scott was great to work with and went out of his way to make sure that I got all my questions answered.